by Tim McConnell | Mar 23, 2026 | News
We’ve encountered a common problem in many nonprofit organizations: HR policies that exist in name only. They’re tucked away in a binder, written in legalese, or so vague that staff must rely on hallway conversations, manager interpretations, or gut instinct to figure...
by Tim McConnell | Mar 23, 2026 | News
Typically, HR managers and executives come from different backgrounds, and operate in different contexts. So, it’s no surprise they often have different priorities. Still, we in HR often assume that our CEOs want the same things we do. But how can that be? A CEO’s...
by Tim McConnell | Jun 10, 2025 | News
Is your organization well designed? Before you answer, consider this – what does “well designed” even mean? Is it about having the right people? The right reporting lines? The right job titles? In our consulting work with NPOs, we’ve learned that...
by Tim McConnell | Jun 10, 2025 | News
What do Starbucks, airports, and well-run nonprofits have in common? At first glance – chaos. Crowds of people moving in all directions, staff under pressure, and systems that look like they’re barely holding together. But take a second look. Beneath the surface...
by Tim McConnell | Jun 10, 2025 | News
Is this happening to your organization? The second law of thermodynamics dictates that natural processes tend toward increasing disorder (entropy) in a system. In other words, things fall apart all by themselves. Most nonprofits don’t wake up one morning and...
