A Few Words about Process Flow

A Few Words about Process Flow

Our Experience In the famous movie The Sixth Sense, Cole Sear (Haley Joel Osment) tells Bruce Willis ‘I see dead people’.  Don’t worry, we don’t claim to do that. We do claim however, to ‘see’ process flows, especially ones that aren’t functioning properly.  It’s like...
Industry Agnosticism

Industry Agnosticism

It’s amazing how many people are stuck in their grooves. To the point where “stay in your lane” is a common saying. “Who are you?”. People ask us this question all the time. We walked into an automotive supply corporation the other day and the President asked: “who...
Employee Retention Best Strategies

Employee Retention Best Strategies

Susan, the Manager of Member Programs, walks into your office at 4:00 p.m. appearing a little nervous. She advises you that she is resigning. She has found a job with another association. You haven’t seen this coming and you are shocked. She is your best performer....